Rutland expects to realize an increase in annual revenue and recover nearly 1 million gallons of treated water each year with FATHOM infrastructure, software, and services
PHOENIX, January 23, 2019 – FATHOM Water Management Inc. (“FATHOM”), recently announced a multi-year agreement with the City of Rutland, Vermont (pop. 15,440) to deploy FATHOM’s Smart Grid for Water, a turnkey smartwater solution that combines physical and digital smart metering infrastructure to recover lost revenue, better manage assets, and delight customers. City of Rutland officials estimate significant cost savings, enabling the City to minimize future rate increases.
On a daily basis, The Smart Grid for Water will enable Rutland to identify and address nearly 1 million gallons of unaccounted for water – just under half of the amount the City provides. The City’s existing water meters and water meter reading system will be upgraded with a state-of-the-art, “Smart City” advanced metering infrastructure (AMI). FATHOM’s meter data management and analytics module, core components of FATHOM’s fully integrated, enterprise platform, will unlock and utilize the value of the near real-time AMI data. FATHOM’s platform and managed services will resolve discrepancies in the City’s billing processes while providing proactive engagement and self-service for Rutland’s residents. The City’s water customers will be able to make more informed decisions about household water use via an easy-to-use customer portal and receive personalized alerts that will notify users of high bills and potential leaks. The Itron AMI solution will deploy acoustic leak detection sensors, reinforcing the City’s reputation as a Smart City.
The implementation of FATHOM’s billing system and managed services will allow the City to move from quarterly to monthly billing, providing improved visibility and making it easier for ratepayers to budget for their water bills.
“FATHOM was far more advanced than any other utility industry provider in terms of pulling all of these complex components together and providing us a package. The City of Rutland’s risk is substantially reduced with a single vendor as opposed to having to go out to an installation company, a SaaS company, and then another vendor for the meters and data collection,” said Rutland Department of Public Works Commissioner Jeff Wennberg. “Our customer base is excited about the partnership, and agrees that monthly billing will be very beneficial. Our operations will also benefit as cash flow improves, delinquencies decrease, and walk-in customer traffic declines over time.”
“Our community engagement practices ensure that municipal water services are not only in sync with the best practices of other utilities, but are in sync with residents – proactively communicating with them to ensure they have a great experience. The City of Rutland joins over 150 public water systems that have already snapped into The Smart Grid for Water community, and we look forward to serving the City and its residents well,” said FATHOM President and Chief Growth Officer Jason Bethke.
To learn more, watch FATHOM’s recent webinar: What is The Smart Grid for Water?
FATHOM’s Smart Grid for Water is transforming the municipal water utility industry. With a rapidly growing community of cities serving over a quarter of a million households, FATHOM leverages economies of scale to deliver affordable water into the future. The Smart Grid for Water is a comprehensive solution – including infrastructure, software, services, and a community of industry experts. Water utilities of all sizes can snap in to The Smart Grid to access a more intelligent and prepared infrastructure, drive higher quality and actionable information, deliver better customer service, and unlock revenue to both solve current financial constraints and fund future infrastructure needs. To learn more, visit www.gwfathom.com. There is strength in numbers.
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