The FATHOM Smart Quadrant
for U.S. Municipal Water Utilities

The FATHOM Smart Quadrant is your guide to innovation in planning revenue, operations, and the future of your water utility. A comprehensive benchmark for municipal water utilities, the FATHOM Smart Quadrant reveals where your municipal water utility ranks relative to other municipalities with similar populations.

The FATHOM Smart Quadrant will immediately show you what impact advancing to the Smart Grid for Water could have on your community.

  • Increased Revenue
  • Decreased Cost
  • Better Customer Service
  • New Funding for CIP

FATHOM Smart Quadrant for Water

Components of the Smart Quadrant

Affordability and Service Benchmark
The affordability of your water, and your ability to maintain optimal revenue and service levels. This score considers your rate structure, relative affordability, customer service, population and income growth, and operational metrics.

Infrastructure Preparedness Benchmark
Current performance and preparedness of the city’s infrastructure to serve your customers. This score considers meter reading technology, water loss data, population and income growth, and reported infrastructure issues.

Please allow 5-10 business days for production of your customized Smart Quadrant.
Placement on the FATHOM Smart Quadrant is based on publicly available data.