Water professionals are entrusted to ensure a reliable supply of the most precious resource on earth. To dramatically change how they do their jobs without first thinking how that change will affect the core mission of delivering fresh water is foolhardy at best, and dangerous at worst.
This simple assertion is something FATHOM learned firsthand. We were born out of Global Water Resources, a water utility based in Arizona, where we realized the status quo had to change, but in a way that made sense for water utility professionals.
We created a platform that tackles the massive financing gap facing most all utilities by unlocking revenue in traditional billing systems and old metering technology using a turnkey smart water system we developed from our experience at Global Water Resources. We have since deployed that solution to hundreds of thousands of water systems across the country.
“I think it’s about building a business model that a risk averse decision maker can embrace. That means a combination of hardware, software, financing, and operations that make it so that this guy who does not have much time anyways can say, ‘oh I see, this is the [current] business process, and I hate it, and it costs this, and I can do it for 30% less with you guys, and I get a better result, higher revenue, lower cost, better client delight?…I’m in!’,” says FATHOM CEO Trevor Hill.
We call this combination The Smart Grid for Water, and it is the future of affordable water.
Instead of relying on a clipboard army of staff (who could be redirected to more mission-critical tasks) to read water meters every month and slowly process the data they gather, we help cities deploy state-of-the-art smart water meters that send back water consumption data in real-time. We use our in-house team to process this billing, asset management, and leak data at scale, driving insights that ultimately unlock hidden revenue in small to mid-sized water utilities which often lack in-house capabilities to do the same. In many cases, the long-term savings gained through this process can be used as the basis to finance the deployment of the smart meters in the first place.
“The Smart Grid is the digital transformation of the water utility…it’s taking an archaic industry and converting it into the digital age,” says Hill.
It boils down to gaining more control over how your water is delivered, how well revenue can be captured, and ultimately how well you can communicate with your community.
Small to mid-sized utilities get plugged into a platform that affords them the scale to efficiently address old billing processes and inaccurate meters, and residents get real-time insight into how they use their water, and become partners in this digital transformation of water utilities.
We know water utilities because we were founded by water professionals, for water professionals.
To hear it firsthand from our CEO, check out the video below!