PHOENIX – October 3, 2012 – GWR Global Water Resources Corp. (TSX: GWR) and Global Water Resources, Inc. (“Global Water”) today announced that city council for the City of Torrance, California (the “City”) approved a multi‐year contract with Global Water that expands the use of FATHOM™ across the City’s wastewater service connections. The comprehensive customer care and utility billing services contract adds approximately 10,000 additional connections to Global Water’s FATHOM™ Cloud Based Customer Information System Utility‐to‐Utility Solution, which is already in operation for all other water, wastewater and refuse service connections across the City.
Global Water already provides customer service and billing for more than 35,000 utility service connections in the City of Torrance. The addition of these 10,000 connections onto the FATHOM platform provides a seamless transition for the City’s customers. The Mayor and Council approved a recommendation from its staff to implement FATHOM™ for these customers, stating in their report, “Since January 31, 2011, GWM (sic Global Water) has provided a high level of service to the Torrance community…”
“One of the strengths of our FATHOM™ platform is the ability to scale solutions for our customers. It allows us to bring a customer like Torrance on‐board, demonstrate the value they can derive from the platform and then earn follow‐on business,” said Trevor Hill, President and CEO of Global Water. “The City of Torrance and its customers have been wonderful to work with since the beginning of our engagement in late 2010. We deeply value our relationship with them and remain committed to delivering the highest quality customer service and helping the City to be as successful and as sustainable as possible.”
Global Water Resources Corp. and Global Water GWR Global Water Resources Corp. owns an approximate 48.1% interest in Global Water, a leading water resource management and technology company that owns and operates water, wastewater and recycled water utilities, and provides technology‐enabled services through its unique platform, FATHOM Utility‐to‐Utility (“U2U™”) Solutions. Initially developed by Global Water to support and optimize its own utilities, FATHOM OS is a cloud‐based geo‐spatial integrated suite of utility‐to‐utility solutions proven to increase utility revenue, decrease operating costs and improve customer service. FATHOM™ puts water management tools in customers’ hands.
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Tel: 416.815.0700, ext. 238