PHOENIX – January 19, 2011 – GWR Global Water Resources Corp. (the “Company”), Global Water Resources, Inc. (“Global Water”) and the City of Covina, California (“Covina” or the “City”) announced today that Covina’s council has approved a contract amendment for Global Water to provide additional products and services through its FATHOM™ offering. Originally contracted in 2010, Covina is already using FATHOM’s Customer Information System (“CIS”) and has contracted for Advanced Metering Infrastructure (“AMI”) and Asset Management products.
This amendment provides for additional meter replacement associated with the AMI upgrade and expands the offering to include the use of Global Water’s 24-hour call center and certain customer billing functions.
Covina currently bills 8,600 service connections. The project calls for the replacement of all manually read meters with AMI and will provide customer service throughout the City’s water utility service area. AMI provides hourly meter reads instead of the more conventional one manual meter read per customer per month. This data is then used in conjunction with customer service to create more timely and accurate billing for customers and supports the management of water resources. Frequent reading of consumption data also assists in the location of leaks and for improved water consumption management needs planning. FATHOM CIS offers access to a 24-hour call center with integrated voice response (“IVR”) telephone system for assistance with collections and customer notifications, customized bills, online account management and electronic payment options.
“We are excited about our continued partnership with Covina and the opportunity to share our proven, sector leading operating platform”, said Trevor Hill, President and CEO, Global Water. “FATHOM is the perfect fit for municipalities and today’s economy – it allows them to significantly decrease costs, yet extend service hours, increase customer payment options and obtain state-of-the-art meter and asset management technology with no upfront capital.”
FATHOM is deployed as an integrated suite of utility-to-utility services including AMI, CIS and Asset Management solutions. The solution is hosted in a secure cloud computing environment, which makes implementation rapid and requires no additional IT personnel or infrastructure from the City. The platform has been proven to significantly lower utility operating costs while improving service levels and is deployed as a turnkey, bundled solution including financing.
“Being able to rapidly implement powerful new technology through a hosted solution gives us significant and immediate cost savings. We don’t have to worry about all of the traditional upfront and ongoing costs associated with purchasing and maintaining software ourselves,” stated Steve Henley, Director of Public Works, City of Covina. “This is truly a unique opportunity for the City to modernize and streamline operations, increase service levels and reduce internal costs – all at the same time.”
About Global Water
Global Water is a leading water resource management and technology company that owns and operates water, wastewater and recycled water utilities, and provides technology-enabled services through its unique platform, FATHOM Utility-to-Utility (“U2U™”) Solutions. Initially developed by Global Water to support and optimize its own utilities, FATHOM is an integrated suite of advanced technologies proven to increase revenue, decrease costs and bring heightened efficiencies to municipally-owned utilities.
About the Company
The Company was incorporated under the Business Corporations Act (British Columbia) on March 23, 2010 to acquire shares of GWRI and to actively participate in the management, business and operations of GWRI through its representation on the board of directors of GWRI and its shared management of GWRI.
Cautionary Note Regarding Forward-Looking Statements
This press release includes certain forward-looking statements. These forward-looking statements include, but are not limited to our plans, objectives, expectations and intentions, and other statements contained in this release that are not historical facts as well as statements identified by words such as “expects”, “anticipates”, “intends”, “plans”, “believes”, “seeks”, “estimates”, or the negative of these terms, or other words of similar meaning. These statements are based on our current beliefs or expectations and are inherently subject to significant uncertainties and changes in circumstances, many of which are beyond our control. Actual results may differ materially from these expectations due to changes in global political, economic, business, competitive, market and regulatory factors, as well as the failure to satisfy closing or listing conditions relating to the offering. We undertake no obligation to publicly update any forward-looking statement, except as required by law, whether as a result of new information, future developments or otherwise.
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Tel: 416-815-0700 ext. 238